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Unfortunately we are unable to cater for any food allergies or intolerances. We work in a kitchen that uses all known allergens and whilst we take every precaution to avoid cross contamination, unfortunately we cannot guarantee any of our products are allergen free. It is your responsibility to communicate this to anyone who may consume your order.
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We aim to respond to all enquiries within 48 hours. Once you have been given a quotation, if you would like to proceed an invoice will be sent to you along with a copy of our Ts & Cs.
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A 25% non-refundable deposit is required via bank transfer to confirm your order, with the remaining balance being due a week before collection / delivery.
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Deposits are non-refundable, except for in exceptional circumstances in which we are unable to complete the order.
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Any short notice orders (where the order is required within a week of your enquiry) require full payment in advance.
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Any amendments to your order must be made two weeks in advance of your collection date. Amendments made after this date may incur an additional charge.
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Transferring your order to a new date will depend on availability.
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Collections are from Blaenavon, NP4. Delivery is subject to availability.
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Delivery is free for orders over £50 in Blaenavon, Forgeside & Garn-Yr-Erw. For all other orders there will be a small delivery charge, (please note: the charge will be dependent on the location).
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By collecting/taking delivery of your order you agree that you are satisfied with the finished product, we cannot be held responsible for the condition of your order beyond this point.
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Products should be transported on a flat surface such as the boot or footwell of a car, either on a non-slip mat or a towel.
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DO NOT transport your products on a car seat or on your lap.
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We will only use artificial or dried flowers on cakes or cupcakes.
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Cupcakes & cookies should be stored in an airtight container, out of direct sunlight and are best consumed within 3 days.
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Data submitted is collected and stored via our Wix website database for the purpose of responding to enquiries.